Refund Policy

Last updated: October 2026

We want you to feel good about every dollar you spend with us. Here's how refunds work — and what to do if something isn't right.

Subscriptions

• You can cancel anytime from your account page. Cancellation stops future charges, and you keep Premium access until the end of your current billing period.
• If you cancel within 7 days of your first Premium charge and haven't used the service much, let us know — we'll refund that first charge, no hard feelings.
• After that, subscription charges are generally non-refundable, but if something went wrong (a duplicate charge, a billing error), tell us and we'll fix it.

Digital products (shop downloads)

• Because digital products can't be "returned," all shop sales are final once downloaded.
• That said — if a file is corrupted, won't print, or isn't what was described, contact us within 30 days and we'll replace it or refund you. Your call.

How to request a refund

Send us a message through the contact page with your account email and what happened. A real person will review it and reply — usually within a couple of days.

Our promise

We'd rather lose a sale than keep an unhappy customer. If something isn't working for your family, talk to us before you go — we'll always try to make it right.